Frequently Asked Questions

1. What types of items does Access Recycling accept?

• Laser printer cartridges
• Fax cartridges
• Copier cartridges
• Inkjet cartridges
• Cell phones
• Laptops
• 60 or more desktop computers and accessories

2. What if I just have one phone I want to recycle?
Please email nwf@accessrecycling.com or call 1-866-277-1177 and provide your address so that we may send you the postage paid recycling bag to mail in your recyclable phone. You can put up to three small-size cell phones in one bag. We also accept accessories and batteries.

3. What should I do with extremely outdated phones, accessories and laptops that are no longer operational?
Because many of these items contain materials that are harmful to the environment, therefore, we will still accept them for recycling even though they may have no value.

4. How do I pack and ship cell phones and laptops with cartridges?
Visit tips for packing and shipping.

5. What happens to cartridges, phones and laptops after we ship them to you?
Empty cartridges are re-manufactured. Phones and laptops are refurbished or recycled. Desktop computers are broken down and sent to various component recyclers. To earn maximum value, these items should be sent as soon as possible for recycling.

6. How do I get more pre-paid FedEx labels?
By completing the pre-paid shipping labels form. You may also order additional labels by calling 1-866-277-1177 or email nwf@accessrecycling.com.

7. How does Access Recycling keep track of a shipment?
We get all relevant information off of the pre-printed FedEx label.

8. How do I keep track of a shipment?
With your FedEx tracking number. This number can be found on your pre-paid FedEx label. Each label has a unique 8-digit tracking number located on the far right under the barcode. Immediately write these tracking numbers down for your records. You may also track your shipments at www.fedex.com by using this number. See tips for packing and shipping.

9. Do you provide shipping boxes?
Because we are a recycling company, we ask that you use boxes that have already been used. Other sources to look for boxes are computer stores, office supply stores, discount stores, grocery stores, etc. We recycle all boxes that are shipped to us.

Contact us at 1-866-277-1177 or email nwf@accessrecycling.com for further questions.